About Us

What started in a college dorm room in 2001 has grown into 25 years of helping families find exceptional caregivers.

Through the years, our business has evolved, but our commitment to meaningful relationships, thoughtful matching, and doing what's right for the families and caregivers we serve has never changed.

▶ SEE WHAT WE DO

Our story

Caring for children has always been a part of my life.

I started caring for children when I was 11 years old. Over the years, I worked as a mother's helper, babysitter, nanny, teacher and household manager. I loved the children I cared for, and many of those families became an incredibly important part of my life.

When I started college at UNC Greensboro, I had a problem. I couldn't possibly continue babysitting for all the families who depended on me and be successful in school. I also couldn't imagine leaving them without someone they could trust.

So, I did what any resourceful college student would do. I ran up and down the dorm halls asking, "Does anyone babysit? Does anyone like kids?"

Not exactly the most sophisticated business plan, but it worked! Ha!

Before I knew it, I was connecting families with wonderful caregivers, and in 2001, Preferred ChildCare was born.

Twenty-five years later, so much has changed, but the heart of what we do hasn't.

A group of five children and one adult woman standing outdoors in a wooded area, smiling at the camera. They are dressed in casual clothing and surrounded by trees and foliage.

Today, our team helps families throughout North Carolina find exceptional nannies and family assistants through personalized matching, comprehensive screening, and thoughtful support.

As a mother of four I have had wonderful caregivers in my own home, and I have experienced firsthand what it means to have someone you trust caring for your children. I know the relief that comes from finding the right person and how much that relationship can mean to an entire family.

One of the greatest joys of these 25 years has been watching the relationships between families and caregivers grow. I have watched children grow up, families change, and nannies become such meaningful parts of their lives that those relationships continue long after the childcare years are over.

That's the part of this business I will never get tired of.

I am incredibly proud of what we have built, grateful for the families and caregivers who have trusted us over the years, and especially thankful for the people who have helped make Preferred ChildCare what it is today.

We are excited you found us and hope you will become a part of PCC. We would love for you to be a part of the story that inspires us every day!

A black silhouette of a cat sitting on a round surface with a plain white background.

★★★★★

I started working with Preferred Childcare 2 years ago after my second child was born. We also had a two-year-old and a newborn with colic. I was sleep-deprived and started asking friends if they knew of a night nanny who could help a couple nights a week so I could sleep. This was not easy to find in Greensboro, so a friend suggested I call Preferred. They were my answer during such a difficult time! At three months, my daughter was much better and we no longer needed night help but continued to use Preferred for their babysitters. My children love the girls they send! It is such a great feeling to know that when something comes up and we need a sitter, all I have to do is call or email and know they will send someone we like and trust. I don't know what I would do without Preferred! A wonderful company and truly caring staff!!
S Metz
★★★★★

This is one of the best nanny agencies I have ever encountered. The entire staff is knowledgeable, professional, and the owner is an incredibly kind woman (a mom of four herself so she gets it!) and she operates with integrity. I would highly recommend Preferred Childcare to anyone looking for a high quality nanny or sitter. Look no further, seriously. This place is the best.
Rosalind P.
★★★★★

We have been clients of Preferred Childcare for over three years now and have never had anything less than a 5 star experience. In fact, their services and sitters exceed our expectations time and again! They have been lifesavers in a pinch for us several times and their process for booking is so outstanding that once even when we submitted our dates wrong (our mistake!), their multiple email confirmations back to us showed us our error so we could correct and not end up with a sitter on the wrong date! As a mom, I am so grateful for this service and our current part-time nanny from PCC is like another family member to us. As a business owner myself, I am consistently impressed by their professionalism and processes. I recommend PCC to all of my friends and clients!
Heather M.
★★★★★

Amazing and genuine service! They are great at communicating and connecting. I even got the opportunity to meet the owner. Very compassionate and kind. The staff are also helpful. I can truly say, Preferred Childcare has delivered. I am happy and pleased.
Latoya N.
★★★★★

We have used Preferred for over 10 years. As a parent, I need to know the sitters are reliable and trustworthy. I get that with Preferred!! Thank you for being there when we need a trusted sitter!!
Barbara H.
★★★★★

I have been with Preferred for over 5 years and I LOVE them. I now have 3 kids and I couldn't have done it without Preferred. Their sitters are awesome. Some of them really go the extra mile! I recommend everyone to this service for peace of mind. I tried care.com and have horror stories 😑. My kids are my life and so it's important to me that I trust the company that they will send me vetted sitters... and this is it! The price is decent. Sitters are always on time and always reliable!! Thank you tons Preferred! You are like my other family 😆!
Rahel H.
★★★★★

Preferred has been a great resource for our family. Their sitters are always on time, usually a few minutes early, engaging with our boys and clean up well. Preferred Childcare is great with communication and send emails with the resume and photo of the sitter we are having, as well as confirmation of the time they are coming. Last time we came home early the boys asked us to leave so the sitter could stay longer! We highly recommend them to anyone and are so glad we found them!
Adam K.

THE VALUES BEHIND WHAT WE DO

Integrity

We are honest, dependable, and truthful. We uphold professional industry standards and respect our clients, candidates, and employees.
Communication

We speak positively, openly, and in the interest of growth to everyone we meet. We do what we promise and take pride in our work.
Community

We want to positively impact the communities we live and work in. We will provide jobs, resources, time, and finances to better the lives of those around us.
Gratitude

We are grateful for the opportunity to change lives, build stronger families, and provide jobs.
Balance

We know the importance of a well-balanced life. We work hard to ensure we find time to prioritize our family, friends, passions, and health.

Timeline of Our Story

2001

Started PCC to help local families find quality caregivers.

2005

Graduated with a B.S. in Business Administration from The University of North Carolina at Greensboro.

2013-2016

Founding board member and served on the North Carolina Center for Entrepreneurship Board of Directors.

2015

Graduated from Goldman Sachs 10,000 Small Business Program (10KSB).

2016 - 19

Served on the International Nanny Association Board of Directors, including the Co-President role.

2016

Started MMC to help women become financially independent by building, growing, and streamlining their own nanny agencies.

2019 - 22

Taught adjunct business classes at The University of North Carolina at Greensboro in the Bryan School of Business.

2024

Obtained a Master’s degree in Leadership & Organization Development (MSLOD) and certifications in Transformational Leadership and Consulting from the University of Texas at Dallas.

Meet Megan Metzger

FOUNDER & PRESIDENT

Megan founded Preferred ChildCare in 2001 and has spent the past 25 years helping families and caregivers build meaningful, lasting relationships.

A former nanny and mother of four, Megan brings a unique perspective to the childcare industry as both an experienced agency owner and a parent who understands the importance of dependable care.

She is a former President of the International Nanny Association, holds a master's degree in Leadership and Organizational Development, and has shared her industry expertise with agency owners around the world through Megan Metzger Consulting.

Outside of work: Megan loves traveling (especially to Paris!), spending time with her four children, riding her horse Sapphire, and enjoying theater and the arts.).

FUN FACTS ABOUT MEGAN

GO-TO STARBUCKS ORDER:

Grande London Fog with oat milk

HOW DO YOU SPEND YOUR TIME OUTSIDE OF WORK?

I spend a lot of time with my children, travel as much as I can (especially to Paris), ride my horse Sapphire, and enjoying the arts (live theater, ballets, museums and live music.)

MOM TO:

4 children (ages 14, 11, 9, and 4).
Two boys and two girls

FAVORITE DISNEY MOVIE?

The Lion King

WORKING GENIUS:

Enablement & Galvanizing

AWARDS WON:

Top 10 Inspiring Women Leader, 2026, ・
Top 3 Child Care Agency, 2026
”APNA” Association of Premier Nanny Association Judy Merlin Award, 2024
GTM Agency Innovation Award, 2019
・Triad Moms on Main Mompreneur Award, 2017
・”APNA” Association of Premier Nanny Association Innovation Award, 2016
・Action Coach Inc., Culture Award, 2015
・UNCG Women’s Entrepreneurship Award, 2011

Office Team

A woman with shoulder-length, wavy, ash-brown hair and light makeup, wearing a black blazer over a white blouse, and a small pearl necklace, against a plain white background.

FELiz Daganasol

DIRECTOR OF RECRUITMENT

Working Genius? Tenacity + Enablement
Favorite Disney Movie? Encanto
Go To Starbucks Order? None
Favorite Part Of Working With Preferred? How deeply personal the team treats their work.
How Do You Spend Your Time Outside of Work? Reading, brewing coffee, spending time with my pets, feeding strays.

Young woman with long dark hair smiling, wearing a white button-up shirt with rolled-up sleeves and black pants, standing against a beige brick wall.

hazel jansalin

EXECUTIVE PLACEMENT COORDINATOR

Working Genius? Galvanizing + Enablement
Favorite Disney Movie? Frozen. Celebrating sisterhood and embracing one's uniqueness!
Go To Starbucks Order? Plain caffè americano and 3 packs of stevia.
Favorite Part Of Working With Preferred? Making a difference and empowering the people we place and recruit.
How Do You Spend Your Time Outside of Work? I enjoy spending time with my family and indulging in my love for reading novels and watching movies and series.

Tiffany Thornock

BILLING & PAYROLL SPECIALIST

Working Genius? Tenacity + Enablement
Favorite Disney Movie? Snow White and the Seven Dwarves & Wall-E
Go To Starbucks Order? Matcha Latte and Dark Mocha Frappe
Favorite Part Of Working With Preferred? Working with incredible people who bring professionalism, kindness, and a truly supportive environment
How Do You Spend Your Time Outside of Work? I love spending time outside of work going on spontaneous coffee shop adventures (matcha is a must!) with my fiancé and our adorable little baby dog, Brittney.

rEGINA NASECIA

GRAPHIC DESIGNER

Working Genius? Tenacity & Galvanizing
Favorite Disney Movie? Beauty and The Beast. I love it because I can truly resonate with Belle, who is an introvert and likes books.
Go To Starbucks Order? Salted Caramel Latte, with an extra shot!
Favorite Part Of Working With Preferred? Everything, from working with the clients and the founder, Megan. She is truly an amazing person. I simply love working with the Preferred.
How Do You Spend Your Time Outside of Work? In my free time, I really like to spend it with my family. Occasionally, I do like to read books or simply window shopping.

joy
duma

PROJECT MANAGER

Working Genius: Enablement & Wonder
Favorite Disney Movie: Mulan
Go-To Starbucks Order: Iced White Chocolate Mocha
Favorite Part of Working With Preferred? I genuinely love the work culture at Preferred. Everyone is so positive, supportive, and passionate about what they do. I also really enjoy working with Megan. She is amazing, and I am grateful to be part of such a wonderful team!
How Do You Spend Your Time Outside of Work? I love spending time with my daughters, exploring fun places, and getting creative with art. I also love traveling, discovering new flavors, and exploring new places. I have visited eight countries so far, and New York is my favorite city!

A young woman with shoulder-length black hair smiling softly, wearing a white button-up shirt with rolled-up sleeves, a gold necklace with a round pendant, and a black belt with a decorative gold buckle, standing against a plain light gray background.

RAEVEN Geronimo

ANSWERING SERVICE REPRESENATIVE

Working Genius: Enablement & Wonder
Favorite Disney Movie? Mulan
Go-To Starbucks Order? Iced White Chocolate Mocha
Favorite Part of Working With Preferred? I really love the work culture here. Everyone is so positive, supportive, and dedicated to what they do. I also really enjoy working with Megan. She’s amazing!
How Do You Spend Your Time Outside of Work? I love spending time with my daughters. They are my life and everything I live for. We love going to the beach and exploring fun places where they can play, get creative, and make art. They’re both incredibly creative and SO full of energy, so I always try to keep them engaged, entertained, and having the best time. I truly cherish every moment I get to spend with them.

joylyn
gianag

CLIENT EXPERIENCE COORDINATOR

Working Genius? Tenacity + Enablement
Favorite Disney Movie? Beauty & The Beast
Go To Starbucks Order? Iced Macha Latte
Favorite Part Of Working With Preferred? My favorite part of working with Preferred is being part of such an amazing and supportive team. Everyone is so kind and easy to work with. We’re also very lucky to have Megan as our boss, she’s supportive, understanding, and genuinely cares about the team. It makes working with Preferred such a great experience!
How Do You Spend Your Time Outside of Work? I enjoy spending my free time discovering and doing the things I truly love, such as playing the guitar and reading novels. These hobbies help me relax, recharge, and enjoy some time for myself.

MEET THE NANNIES

LEARN MORE ABOUT SOME OF OUR NANNIES

Victoria A.

Favorite Disney Movie?
Encanto
Favorite Activity to Do With the Kids?
Reading their favorite books to them
Favorite Part of Being a Nanny?
Playing with them and making them laugh
How Do You Spend Time Outside of Work?
I usually spend time with my niece and nephew since I don’t see them as much throughout the week. They sleep over on days off or weekends.
Fun Fact?
Sometimes I jam out to Disney songs even without kids around.

A woman with blonde hair and glasses smiling outdoors with autumn trees and a house in the background

Berit B.

Favorite Disney Movie?
Monsters, Inc. or The Sword in the Stone (1963)
Favorite Activity to Do With the Kids?
Play outside, read with or to them, or play make-believe with toys and props
Favorite Part of Being a Nanny?
Being part of a child's learning journey
How Do You Spend Time Outside of Work?
I enjoy connecting with friends. I also love to support, empower, and defend women in my life and community through activism. Playing with and training my puppy, reading about plants, and food. All while drinking too much coffee :)
Fun Fact?
I played the classical harp for over 12 years and I’m a music nerd.

A young woman with braided hair and hoop earrings smiling outdoors in a park during fall. She is wearing a green sweatshirt and ripped jeans.

Jasmine W.

Favorite Disney Movie?
The Princess & the Frog
Favorite Activity to Do With the Kids?
Arts and crafts
Favorite Part of Being a Nanny?
Seeing the children use their imagination while playing. I also love seeing the children grow and develop over such a short period of time.
How Do You Spend Time Outside of Work?
I spend my time outside of work bonding with my son. I also enjoy hanging with my friends and family.
Fun Fact?
I am working on being a certified Doula. I also make sweet treats on the side :)